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Customs & Entry Services

Pet arrival at airport

Entry & Customs Procedures

This service is designed to support you when your pet's international transport has already been arranged by another company, but you need assistance upon arrival in the destination country.

In those cases, we are there to receive them. Upon arrival at the airport, we handle the entry and customs procedures. Our role is to ensure that, from the very first moment on the ground, your pet is cared for and the country entry process is completed correctly.

If needed, the service can be complemented with a domestic transfer to the final destination, so the journey ends where it truly matters: at home.

IPATA Member

When is this service used

This service applies in situations where:

The international transport was already organized by a third party

The pet arrives by air to an international airport

Local assistance is required for customs clearance

Country entry requires coordination with authorities

This service is available for entries to any destination. Requirements vary by country and are evaluated on a case-by-case basis.

Important points to consider:

  • Pet Cargo does not handle the international shipment in these cases
  • The service begins upon the pet's arrival in the country
  • Not all airports operate in the same way
  • Feasibility is confirmed based on the case and the point of entry
Dog waiting to travel

Does your pet already have transport arranged and you need help with country entry?

We can evaluate the case and explain how destination management works.