Welcome to Pet Cargo LLC ("Pet Cargo", "we", "us", or "our"). By accessing or using the petcargo.com website and our services, you agree to be bound by these Terms of Service. Please read them carefully before using our website or engaging our services.
By accessing or using our website or services, you confirm that you are at least 18 years of age, have read and understood these Terms, and agree to be legally bound by them. If you do not agree to these Terms, you may not use our website or services.
1. Acceptance of Terms
Pet Cargo LLC provides international pet transportation and relocation services, including but not limited to:
All services are subject to applicable laws, airline regulations, and destination country requirements. We reserve the right to refuse service to anyone for any reason at any time.
- Accompanied pet transport
- Cargo shipping for pets
- Customs and entry documentation assistance
- Military pet relocation program
3. Client Responsibilities
All services are subject to applicable laws, airline regulations, and destination country requirements. We reserve the right to refuse service to anyone for any reason at any time.
Quotes provided are estimates based on the information available at the time. Final prices may vary based on actual travel conditions, airline fees, government charges, or changes in pet health status or documentation requirements.
- Providing accurate and complete information about your pet(s), including health records, vaccination history, and documentation required by destination countries.
- Ensuring your pet is fit for travel as certified by a licensed veterinarian.
- Complying with all import and export regulations of the origin and destination countries.
- Obtaining and maintaining valid travel documents, health certificates, and permits required for your pet.
- Payment of all fees, taxes, duties, and charges associated with your pet's transport.
4. Payments and Cancellations
Quotes provided are estimates based on the information available at the time. Final prices may vary based on actual travel conditions, airline fees, government charges, or changes in pet health status or documentation requirements.
Cancellation and refund policies will be communicated at the time of booking. Deposits may be non-refundable. Please review the specific terms of your service agreement before proceeding.
- Your access to or use of (or inability to access or use) our services;
- Any delay, refusal, or inability to transport a pet due to airline, government, or veterinary requirements;
- Any injury, illness, or death of a pet during transport beyond our direct control;
- Actions or omissions of third-party carriers, veterinarians, customs authorities, or other parties involved in the transport chain.
5. Limitation of Liability
Cancellation and refund policies will be communicated at the time of booking. Deposits may be non-refundable. Please review the specific terms of your service agreement before proceeding.
To the maximum extent permitted by applicable law, Pet Cargo LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, goodwill, or other intangible losses, resulting from:
6. Disclaimer of Warranties
To the maximum extent permitted by applicable law, Pet Cargo LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, goodwill, or other intangible losses, resulting from:
Our total liability to you for any claim arising out of or relating to our services shall not exceed the amount paid by you for the specific service giving rise to such claim.
7. Intellectual Property
Our total liability to you for any claim arising out of or relating to our services shall not exceed the amount paid by you for the specific service giving rise to such claim.
Our services are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or free of viruses or other harmful components. We do not guarantee specific travel outcomes, government approvals, or airline availability for any given pet or route.
8. Third-Party Links
Our services are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or free of viruses or other harmful components. We do not guarantee specific travel outcomes, government approvals, or airline availability for any given pet or route.
All content on this website, including text, graphics, logos, images, and software, is the property of Pet Cargo LLC or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our prior written consent.
9. Governing Law & Dispute Resolution
All content on this website, including text, graphics, logos, images, and software, is the property of Pet Cargo LLC or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our prior written consent.
Our website may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.
10. Changes to These Terms
Our website may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions. Any dispute arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Miami-Dade County, Florida.
12. SMS Communications
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions. Any dispute arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Miami-Dade County, Florida.
We reserve the right to modify these Terms at any time. We will notify users of significant changes by updating the effective date at the top of this page. Your continued use of our website or services after any changes constitutes your acceptance of the new Terms.
Want to know if Pet Cargocan help with your pet'srelocation?
We reserve the right to modify these Terms at any time. We will notify users of significant changes by updating the effective date at the top of this page. Your continued use of our website or services after any changes constitutes your acceptance of the new Terms.
By submitting a contact or inquiry form on our website, you consent to receive SMS (text) messages from Pet Cargo LLC at the phone number you provide.