Services
How We Work About Us
Contact

Privacy Policy

Effective date: May 22, 2018

Pet Cargo, LLC ("us", "we", or "our") operates the petcargo.com website (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

Definitions

Service: the petcargo.com website operated by Pet Cargo, LLC.

Personal Data: data about a living individual who can be identified from those data.

Usage Data: data collected automatically either generated by the use of the Service or from the Service infrastructure itself.

Cookies: small pieces of data stored on your device.

Data Controller: the natural or legal person who determines the purposes for which and the manner in which any personal information are to be processed. For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.

Data Processors (or Service Providers): any natural or legal person who processes the data on behalf of the Data Controller.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include: email address, first name and last name, phone number, cookies and usage data. We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you.

Usage Data

We may also collect information about how the Service is accessed and used. This Usage Data may include information such as your computer's Internet Protocol address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Examples of cookies we use: Session Cookies (to operate our Service), Preference Cookies (to remember your preferences), and Security Cookies (for security purposes).

Use of Data

Pet Cargo, LLC uses the collected data for various purposes: to provide and maintain our Service, to notify you about changes, to allow you to participate in interactive features, to provide customer support, to gather analysis to improve the Service, to monitor usage, to detect and prevent technical issues, and to provide you with news and special offers about similar services.

Legal Basis for Processing (GDPR)

If you are from the European Economic Area (EEA), Pet Cargo, LLC's legal basis for collecting and using personal information depends on the Personal Data we collect and the specific context. We may process your Personal Data because we need to perform a contract with you, you have given us permission, the processing is in our legitimate interests and it's not overridden by your rights, or to comply with the law.

Retention of Data

Pet Cargo, LLC will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Transfer of Data

Your information, including Personal Data, may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there.

Disclosure of Data

Pet Cargo, LLC may disclose your Personal Data in the good faith belief that such action is necessary to: comply with a legal obligation, protect and defend the rights or property of Pet Cargo, LLC, prevent or investigate possible wrongdoing in connection with the Service, protect the personal safety of users of the Service or the public, or protect against legal liability.

Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Your Data Protection Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Pet Cargo, LLC aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

In certain circumstances, you have the following data protection rights: the right to access, update or delete your information; the right of rectification; the right to object; the right of restriction; the right to data portability; and the right to withdraw consent. You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data.

Service Providers

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

We may use third-party Service Providers such as Google Analytics to monitor and analyze the use of our Service. We also use remarketing services from Google Ads, Twitter, and Facebook to advertise on third party websites after you visited our Service.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

Children's Privacy

Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

info@petcargo.com

Want to know if Pet Cargo
can help with your pet's
relocation?